CAN I INSTALL GTAP MONEY APP TO MORE THAN ONE DEVICE?

Yes you can install the app on multiple devices at the same time. You can also deregister easily.

WILL MY NUMBER WORK FOR BOTH THE APP AND THE SSD?

Yes you can use your number for both GTAP money app and GTAP money USSD code.

HOW SECURE IS THE APP?

GTAP money app uses the most secure features to protect your account. However we always advice our customers to not share their pin with anybody.

DOES THE APP WORK ANYWHERE IN THE WORLD?

Yes. the app works anywhere in the world as long as it has active network connection.

WHAT HAPPEN WHEN I FORGET MY PIN?

You can always reset your pin through the app or call GTAP customer care for assistance.

CAN MY MONEY BE STOLEN IF I LOOSE NY PHONE OR DEVICE?

NO. Your money is safe since your Walker is still protected by your GTAP money pin.

WHAT IF I LOOSE MY PHONE/DEVICE?

If you loose your device you can always install GTAP money to another device and continue using it.

WHATVIF MY APP IS SHOWING AN ERROR?

In that case check your internet connections or contact G-Tap money customer care.

CAN I USE THE APP ON ANOTHER NETWORK?

Yes you van use GTAP money app on any network as long as the device has an internet access.

HOW DO I DOWNLOAD THE GTAP MONEY APP?

Visit the google or Apple store to install the app or visit glob website to find the link.

ARE ALL THE SERVICES AVAILABLE ON THE APP?

Yes all services that are available on the USSD or Glob web portal are also Available on the GTap money Application.

WHAT ARE G-POINTS?

These are points awarded to Glob account holders when transactions are done. G-Points can be converted in to cash and withdrawn from any G-Tap moneny Agent.

WHAT IS A GTAP MONEY AGENT?

A GTap Money Agents are physical outlets where one can deposit, withdraw or do any monetary transactions.

WHAT IS A G-ACCOUNT/WALLET?

G-Account is a virtual wallet, card or account that enables people store money or awarded points. G-Account or G-Wallet is a more  advanced Matrix generated code which is more of a secured monetary Account.

WHAT IS GTAP MONEY?

These are physical currencies converted to a virtual money at any Gtap Agent point.